Our warm and attentive team are an integral part of your experience with us.  We hope you feel at ease and supported at every step of the journey. 

  • Hobsons Bay Paediatrics is a private billing clinic with a dedication to excellence. For public non-feepaying paediatric services, please see your GP for a referral to paediatric clinics at Joan Kirner Women’s and Children’s Hospital or the Royal Children’s Hospital. 

    For enquiries regarding current fees, please contact our friendly reception team on 03 9123 8331.

  • You will receive an automated text message prior to your appointment as a reminder and to seek your confirmation.  Please note that appointments that are not confirmed will be forfeited. 

    If your appointment is no longer required, we kindly ask that you contact us at your earliest convenience to cancel or reschedule in order that your appointment slot can be offered to another family. 

  • We strive to provide excellent care. Due to unexpected patient needs and other complexities which can be unforeseen, our doctors can run behind schedule. Please allocate at least 1.5 hours of time for all initial appointments.

    In the event that you or your child is unwell, please refrain from attending the medical practice.  Please call reception to arrange telehealth or rescheduling of your appointment.

    If there is sensitive information that is difficult to discuss in front of your child, you can consider inviting another carer to attend and supervise your child for part of the consult.

  • We receive a large volume of messages and requests outside of appointments.  Your consideration of the following processes can help us serve as many families as we possibly can.

    Clinical queries

    • Clinical queries require proper attention as well as clear and secure communication.  In view of this, medical advice will not be given over email.  Please contact our reception staff and we will endeavour to arrange an appointment (face to face or telehealth) as soon as possible.

    Extra reports

    • Requests for completion of extra paperwork and reports often require the arrangement of an appointment to clarify relevant information such as your child’s recent progress. 

    • There may be instances in which extra paperwork and reports can be billed without an appointment.  This will remain at the discretion of your doctor.

  • Current patients of Hobsons Bay Paediatrics who have been seen within the last 6 months may be eligible for repeat medication scripts provided at a private fee of $30.

    Please complete the following medication request form:

    https://hobsonsbaypaediatrics.snapforms.com.au/form/medication-script-request-hobsons-bay-paediatrics

    Please note:

    • There remain instances when a review appointment (face to face or telehealth) may be required to discuss your child’s progress and to clarify medication details. This will remain at the discretion of your doctor.

    • We generally do not have the capacity to meet urgent script requests. 

    • Please consider seeing your GP for unrestricted scripts.

Dr interacts with client during appintment